Reported 1 day ago
Asda plans to enroll its slowest home shopping staff in training as part of an initiative to improve efficiency and regain customer trust. The supermarket will analyze metrics related to order packing and substitutions, with up to 20% of workers potentially involved in coaching programs. While Asda seeks to enhance performance, union concerns have emerged about the risk of workplace stress and bullying while selecting staff for training based on performance metrics. This move follows a broader industry trend as Asda aims to modernize and increase productivity after a decline in market share.
Source: YAHOO