Walmart Leverages AI for E-commerce Success This Black Friday

Reported 7 days ago

Walmart is enhancing its holiday shopping experience this Black Friday by integrating artificial intelligence into its e-commerce platform. The retailer has rolled out AI technologies to tailor recommendations and predict user preferences, while expanding its GenAI-powered shopping assistant capabilities. CEO Doug McMillon highlights the improved efficiency brought by AI in catalog management and inventory, indicating a commitment to leveraging tech to enhance customer service and operational effectiveness, as Walmart aims for growth in both online and traditional sales this holiday season.

Source: YAHOO

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