Reported 7 months ago
Craig Walker, the CEO of Dialpad, predicts that 2024 is the year AI becomes a reality and where the winners in the industry will begin to monetize AI. Dialpad focuses on real-time analysis of business communications, aiming to empower businesses with insights into customer trends to enhance productivity. Walker underscores the importance of leveraging AI to provide businesses with valuable insights into business conversations, marking a shift from the hype around AI in the previous year to its actual application in optimizing efficiency and operations.
Source: YAHOO