Reported about 1 month ago
Artificial intelligence is transforming workplaces by making workers more efficient rather than replacing them, as demonstrated by companies like Alorica and IKEA. While concerns about job losses persist, evidence shows that AI can enhance productivity and create new roles. A recent study highlighted that customer support agents using AI tools became 14% more productive, with the greatest gains seen among less experienced workers. Overall, AI is expected to reshape job functions, allowing employees to focus on more complex tasks without widespread eliminations.
Source: YAHOO