Biden Initiative Aims to Reduce Customer Service Frustrations

Reported 2 months ago

The Biden administration has launched a new initiative called "Time is Money" that seeks to address consumer frustrations with difficult cancellation processes, complicated insurance forms, and lengthy wait times for customer service. The aim is to ease burdens on consumers, promoting transparency and efficiency in service delivery without requiring additional congressional approval. Agencies like the FTC and FCC are set to implement rules to make cancellations easier and improve customer service interactions.

Source: YAHOO

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