Reported 1 day ago
CEO Tony Spring is leading Macy’s through a significant transformation as the company attempts to regain lost customer loyalty. By acknowledging past shortcomings and focusing on retail fundamentals—such as better staffing, improved store aesthetics, and appealing new brands—Spring aims to revitalize the shopping experience. Initial indicators show promise, with Macy’s reporting its best sales performance in years, highlighting a renewed commitment to listening to customers and elevating the departmental experience.
Source: YAHOO