Reported 11 months ago
Chinese internet celebrity 'Golden Retriever Reviews' recently posted a video on YouTube praising his experience flying business class with Starlux Airlines, stating his high satisfaction with the airline's hardware, dining, and service, even suggesting that Chinese airlines should follow Starlux's example. This unexpected endorsement caught the attention of Starlux Airlines' CEO Zhang Guowei, who personally responded. The video detailed the luxurious facilities of Starlux's airport VIP lounge, the comfortable seating and dining options in business class, and although some improvements were suggested, overall the friendliness and dedication of the cabin crew left a positive impression on the reviewer.
Source: YAHOO