Dave & Buster’s Simplifies Guest Experience After Feedback

Reported 2 days ago

Dave & Buster's is streamlining its guest experience, reverting some complicated changes made under previous leadership. Interim CEO Kevin Sheehan announced on a recent earnings call that the restaurant is testing a simpler rate structure for its Power Cards and is prioritizing customer preferences for arcade games. Although the company's revenue fell by 3.5% in Q1 2025, this shift aims to enhance customer satisfaction by providing clearer options for gameplay, moving away from the more confusing strategies of the past.

Source: YAHOO

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