Reported 12 months ago
At the 2024 Taiwan Service Industry Evaluation held on July 3, 2024, Ding Wang Hot Pot was awarded the Gold Award in the chain hot pot category. General Manager Xu Junhua expressed gratitude for the recognition, emphasizing the brand's dedication to customer satisfaction and quality. Established over 30 years ago, Ding Wang Hot Pot continuously strives for excellence in its unique flavors, quality ingredients, and warm service. The company's customer-centric approach includes services tailored for Taiwanese diners, emphasizing sincerity and respect. Through training staff with the 'Five Senses Training' method, Ding Wang ensures employees anticipate customer needs before they are voiced, demonstrating their commitment to service quality and customer satisfaction.
Source: YAHOO