Reported over 1 year ago
In order to effectively communicate and persuade others, it's important to use reasoning and empathy rather than simply asserting authority. Dr. Wang Shengzhong, a Ph.D. in Education from National Taichung University of Education, shares a technique for verbal expression to improve communication skills. By presenting logical reasons and empathizing with others' feelings, individuals can successfully persuade and achieve their goals. This approach applies not only in personal situations, such as a student persuading parents to buy a mobile phone, but also in professional settings, where salespeople can use logic and empathy to ensure customer satisfaction and build sustainable relationships.
Source: YAHOO