Reported 8 months ago
ICU doctor Chen Zhijin shared a story about an elderly man who mistakenly sat in a first-class seat on a high-speed rail, thinking he had a regular ticket. Despite being patiently explained by the conductor, the man got upset over having to pay an additional 235 yuan for the upgrade, feeling embarrassed. Chen later clarified the situation by pointing out the price difference between regular and first-class tickets and suggested a more tactful way to handle the situation, emphasizing the importance of communication and respect towards the elderly.
Source: YAHOO