Reported 8 months ago
The Financial Supervisory Commission (FSC) in Taiwan officially released the 'Guidelines for the Use of Artificial Intelligence (AI) in the Financial Industry,' with statistics showing that out of 377 financial institutions surveyed, 108 are utilizing AI, with 29 of them employing ChatGPT chatbots, mostly in banks. The guidelines aim to assist financial institutions in implementing, using, and managing AI without punitive measures for non-compliance, emphasizing self-assessment based on risks. AI applications are primarily used for internal administration (20%) and intelligent customer service (16%), among others like marketing, risk assessment, and fraud prevention activities. Different deployment methods for AI models such as self-built, outsourced, and purchased have varying scenarios when applying the guidelines.
Source: YAHOO