Reported 8 months ago
The Federal Trade Commission (FTC) has filed a lawsuit against Adobe, alleging that the software company violated consumer protection laws by making subscription cancellations difficult for consumers. Adobe responded by stating they prioritize ensuring positive customer experiences and provide transparent terms and a simple cancellation process. The lawsuit claims Adobe trapped customers into year-long subscriptions with hidden fees and hurdles for cancellation, resulting in a legal battle between the company and the FTC. The lawsuit references a 2010 consumer protection law designed to protect online shoppers from unfair practices.
Source: YAHOO