Reported 8 months ago
The rapid evolution of mobile app services has become increasingly common in daily life, but for the elderly and visually impaired, complex operations and dense text often pose difficulties. Fubon Life is leading the life insurance industry by launching the 'Financially Friendly Service Zone' on its app specifically designed for the elderly and visually impaired. By offering features such as enlarged fonts, simplified operations, voice narration, and voice verification code, Fubon Life ensures easy access to its app. Additionally, in collaboration with Taipei Fubon Bank, Fubon Life provides the 'LuckyPAY' mobile payment service, allowing policyholders to pay premiums conveniently with a simple tap. General Manager Chen Shih-Yue emphasized the commitment to enhancing customer service through technology, with the Financially Friendly Service Zone officially going live in June 2024, offering customized functions for the elderly and visually impaired.
Source: YAHOO