Reported 11 months ago
A popular handcrafted beverage brand founded by a well-known influencer, known for using Hokkaido fresh milk as the base for their teas, faced scrutiny when a netizen discovered their official statement mentioning the presence of milk essence in the fresh milk used for their drinks. This revelation led to concerns of potential deception within the brand, sparking discussions online about the importance of transparency in menu descriptions, with some customers expressing disappointment and reluctance to repurchase due to the undisclosed use of milk essence in what was marketed as fresh milk tea.
Source: YAHOO