Intuit's TurboTax experienced a loss of 1 million free users during this tax season.

Reported 6 months ago

Intuit Inc. saw a drop in its TurboTax service users this tax season, with 1 million fewer customers using the free version compared to the previous year. Despite this decline, Intuit reported higher revenue and profits, attributing the drop to a shift in focus towards more complex tax situations and the average spending of TurboTax users increasing by 10%. The company also announced the departure of Credit Karma CEO Kenneth Lin, signaling potential disruptions as the company navigates changes in its financial services offerings.

Source: YAHOO

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