Reported 9 months ago
Kanghe Securities (6016) is enhancing fair customer service by implementing barrier-free facilities, paperless account opening at counters, organizing anti-fraud seminars, and providing sign language interpretation on-site for hearing-impaired customers. The company has conducted internal education and training on fair customer service principles for the past 3 years, installed barrier-free facilities at headquarters and branches, and adopted digital account opening services. Kanghe Securities also offers special services and care for elderly customers and those with mobility issues, aiming to provide friendly and fair financial services. Their initiatives include setting up a section on the website for young investors and hosting financial education seminars to cater to different customer demographics.
Source: YAHOO