Klarna CEO Discusses AI's Role in BNPL Profitability

Reported 1 day ago

Klarna's co-founder and CEO, Sebastian Siemiatkowski, highlighted the platform's return to profitability during a discussion on Market Domination. He credited the significant growth of the US segment with over 30 million active users and emphasized Klarna's strategic partnership with OpenAI, which led to an AI-powered customer service chatbot generating annual savings exceeding $20 million. Siemiatkowski also pointed out that the platform offers consumers a favorable alternative to traditional credit cards, saving them over $2 billion in interest.

Source: YAHOO

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