Reported 9 months ago
A local mother in the US was mistakenly taken off a United Airlines flight along with her family after referring to a flight attendant as 'sir' instead of 'ma'am'. The airline claimed it was due to excess carry-on baggage, but the mother insisted it was a result of using the wrong gender pronoun. The family had to purchase tickets with another airline, and the mother expressed shock and disappointment at the lack of apology or compensation from United Airlines.
Source: YAHOO