Reported 12 months ago
At the '2024 Taiwan Service Industry Grand Evaluation' awards ceremony held by Business Weekly on July 3, 2024, Vice President Xiao Meiqin attended as the guest of honor, and National Taiwan Life Insurance's Senior Vice President Wang Liqiu accepted the award. National Taiwan Life Insurance, known for its customer-centric approach and commitment to promoting inclusive finance, became the only company in the life insurance industry to win the Gold Award for eight consecutive times. The company's focus on providing 'just right' services to every customer led to accolades such as the 'Service Vanguard Award' for the friendly service provided by customer service representative Chen Guanjun. Wang Liqiu emphasized the importance of accessible financial services through user-friendly digital technology and measures to ensure elderly and vulnerable groups can easily access financial services. By collaborating with professional associations, National Taiwan Life Insurance offers services like sign language video services and multilingual translation services at its service points, enhancing financial inclusion for all customers. The company's dedication to customer-centric practices and creating a diverse and inclusive work environment sets a standard for service excellence and professionalism in the industry.
Source: YAHOO