Reported about 12 hours ago
NatWest has issued an apology to millions of customers locked out of its banking app due to an IT outage caused by a recent update. The outage began on Friday morning, disrupting access for over 10 million daily users while other banking services remained operational. This incident highlights the bank's reliance on digital platforms amid ongoing branch closures, with increasing scrutiny on banks' IT systems following previous disruptions in the sector.
Source: YAHOO