Navigating Digital Transformation: Internalizing Before Externalizing

Reported 10 months ago

During an interview with KPMG Taiwan Chairman Chen Junguang on June 10, 2024, he highlighted the company's approach to digital transformation, focusing on enhancing internal capabilities before external services. The strategy involves enabling employees with digital skills, gradually incorporating AI for administrative tasks, and strengthening service quality and risk management. To keep up with global digital trends, Chen emphasized the importance of talent cultivation, employee empowerment, and continuous innovation to optimize work processes. KPMG is implementing various strategies like the 'Have Fun, Make Impact' initiative and the transformation project 'KPMG Future is Now' to boost digital transformation efforts and employee experiences. Additionally, they are developing AI skills among employees to improve productivity and provide better services to clients.

Source: YAHOO

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