Reported about 1 year ago
In response to the rapid development of financial technology in recent years and the advent of the AI era, Sun Life continues to promote digital transformation, implement insurance technology applications, and create an AI data platform. They are not only focusing on cultivating diversity among sales agents through initiatives like the 'Pearl Plan,' but also introducing generative AI technology to launch 'AI Virtual Instructors' for digital training programs. By utilizing realistic scenario-based intelligent practice, Sun Life aims to build experience and confidence, assist new insurance agents in establishing themselves, and enhance the combat effectiveness of their sales team to meet a wider range of customer service demands. In partnership with Ascentek, a memorandum of cooperation was signed on June 28, with the aim of leveraging Sun Life's vast data and expertise in education and training, combining it with Ascentek's extensive experience in AI research and information technology system integration. Through AMD's high-performance computing and graphics technology, AI scenarios will be implemented internally, setting a new benchmark for AI development in the life insurance industry.
Source: YAHOO