Reported 26 days ago
Mark George, the newly appointed CEO of Norfolk Southern, outlines his commitment to enhancing operational performance following years of challenges. In his first public remarks, he expressed dissatisfaction with past inefficiencies and highlighted the need for consistent service excellence. George acknowledges the positive strides made by COO John Orr and plans to implement rigorous processes to identify and rectify operational issues, while also focusing on profitability and smart investments in technology. The company aims to improve its operating ratio and return to a competitive standing within the industry.
Source: YAHOO