Reported 21 days ago
Many U.S. retailers, including Amazon and Walmart, are quietly offering 'returnless refunds,' allowing customers to keep unwanted items while receiving full refunds. This practice helps reduce shipping costs and streamline returns, but retailers tend to disclose little about the circumstances under which these refunds are issued to prevent fraud. While typically reserved for low-cost or hard-to-resell products, some customers report receiving returnless refunds for more expensive items as well. The trend reflects a growing response to the increasing costs associated with returns in the online shopping market.
Source: YAHOO