Reported 27 days ago
Starbucks CEO Brian Niccol is addressing key issues such as high prices, a complex menu, and slow service. Plans include pausing price increases, removing iced energy drinks, and ensuring customers can get their orders in four minutes or less. Niccol emphasized the importance of listening to customers and baristas, and announced the return of condiment bars in 2025. The company aims to simplify its offerings and enhance employee promotion from within to improve overall experiences for both staff and customers.
Source: YAHOO