Reported about 21 hours ago
Starbucks CEO Brian Niccol envisions a future where the company's app can process voice orders, enhancing the customer experience by making ordering as simple as talking into a phone. As part of a broader turnaround strategy to rejuvenate sales and create inviting cafe environments, Starbucks is also renovating stores and targeting teens as a key demographic. The approach reflects cautious adoption of AI in hospitality, focusing on improving backend efficiency while enhancing the social atmosphere for customers.
Source: YAHOO