Reported 1 day ago
Starbucks is set to implement an enhanced staffing and service model across its 18,000 North American outlets by the end of summer 2025, moving beyond its initial plan which targeted only a third of U.S. locations. CEO Brian Niccol announced a pilot program at 700 stores aimed at improving service efficiency, which has already shown positive sales results. This initiative is part of the 'Back to Starbucks' strategy, which focuses on exceptional service, customer connection, and an overall revitalization of the brand experience.
Source: YAHOO