Reported 19 days ago
T-Mobile CEO Mike Sievert discussed the company’s positive momentum as it moves into the AI era, emphasizing their successful network strategies and recent acquisitions. He highlighted T-Mobile's collaboration with OpenAI to enhance customer service by predicting customer needs, aiming for a significant reduction in calls to human agents. Sievert also acknowledged the impact of the economic environment and demand for new devices like the iPhone 16.
Source: YAHOO