Reported 7 months ago
Taiwan High Speed Rail experienced a switch abnormality incident at Taipei station this afternoon, which was resolved about an hour later, with normal operations resumed across all lines. However, this incident led to delays in 12 trains, and affected passengers can request refunds. The company will assist passengers in processing refunds for journeys delayed over 30 minutes from the scheduled arrival time, refunding 50% of the ticket price if under 60 minutes, effective immediately for a year.
Source: YAHOO