Reported 11 months ago
Bank of America's Head of Digital discusses the top five priorities of their clients, which include budgeting, saving, improving credit, purchasing homes, and traveling. Customers are seeking convenience by wanting all financial aspects in one place through the bank's digital app. Additionally, the bank is observing a shift towards digital transactions like Zelle, indicating a growing expectation for fast, easy, and seamless services in the digital banking industry.
Source: YAHOO