Reported 8 months ago
A woman recently shared her disappointing experience at a Haidilao hotpot restaurant, where she noticed changes in taste and portion size, witnessed a guest accidentally dropping tongs into soy sauce without store staff attending to it properly, and encountered time restrictions, unsatisfactory service adjustments, and hygiene concerns. Her post on Dcard garnered attention and led to discussions about declining service quality at Haidilao, with some agreeing while others shared positive dining experiences.
Source: YAHOO