US Regulators Sue Adobe Over Subscription Cancellation Fees

Reported 8 months ago

The US Federal Trade Commission filed a lawsuit against Adobe Inc., accusing the software company of violating consumer protection laws by making it challenging for users to cancel their subscriptions. Adobe allegedly pushed users towards annual subscriptions without adequately disclosing that canceling in the first year could result in significant fees, and designed the cancellation process to be complicated. Adobe plans to contest the claim in court, stating their commitment to ensuring a positive customer experience.

Source: YAHOO

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