Reported 6 months ago
Walmart faced an internal system failure that led to wrong prices being charged at 1,600 of its stores across the US for several days, with some prices higher and others lower than listed. The issue affected self-checkout stands due to a failure in price data flow, resulting in overcharging customers. Walmart reimbursed over 80% of affected customers, but details on the total overcharge amount and impacted items were not disclosed. Legal experts suggest Walmart may have breached consumer protection laws despite the reimbursements. Additionally, the company faced other technological glitches like cash register outages and website problems in recent months.
Source: YAHOO