Westpac Acknowledges Overcharging 24,000 Customers in New Zealand

Reported about 9 hours ago

Westpac has admitted to misleading over 24,000 customers in New Zealand by failing to provide advertised discounts, leading to an overcharge of NZ$6.35 million. The Financial Markets Authority (FMA) initiated civil proceedings against the bank, which has since self-reported the issues and worked on remediation for affected customers. The case is scheduled to be heard in Auckland's High Court in 2025.

Source: YAHOO

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