Reported about 1 year ago
Former Amazon employees reveal that despite the promising September 2023 demo where a new generative AI-powered version of Alexa was showcased, the rollout of the new Alexa LLM faced structural dysfunction and delays. Amazon's focus on other AI priorities, lack of data and access to specialized chips, internal politics, and conflicting goals among Alexa domains hindered the progress. While Amazon insists on its commitment to deliver a generative AI Alexa, many employees doubt its readiness and competitiveness against rivals like OpenAI.
Source: YAHOO