Reported 8 months ago
A netizen shared an incident where she waited for an hour for a food delivery order with no response. She decided to cancel the order and discovered a way to get a full refund. By following specific steps to contact customer service and insist on speaking to a human representative, she was successful in canceling the order and receiving a full refund. Other users also shared their disappointing experiences with different food delivery services in Taiwan.
Source: YAHOO