Reported 12 months ago
The popular hot pot chain 'Hai Di Lao' is known not only for its delicious food but also for its attentive service. Recently, a customer shared their experience on Threads, revealing that their bill of 2292 TWD was rounded down to 2200 TWD by a staff member, surprising many online. Other customers chimed in with stories of receiving discounts and complimentary dishes, highlighting the brand's exceptional service. A former employee clarified that the ability to adjust bills like this is typically reserved for higher-tier membership or certain circumstances, emphasizing the unique treatment customers sometimes receive.
Source: YAHOO