Reported about 16 hours ago
Cash App's parent company, Block, must pay up to $120 million in refunds and a $55 million fine for failing to properly address fraud complaints, according to the Consumer Financial Protection Bureau (CFPB). The CFPB criticized Cash App for not providing effective customer support, which led to increased scams, as users were directed to a useless phone number that only redirected them to the app. The situation reflects a significant oversight in ensuring customer safety and assistance.
Source: YAHOO