Reported 12 months ago
A customer dining at a Gyu-Kaku BBQ store in Nan Gang MRT Station in Taipei found a cockroach in his iced tea with ice cream, leading to the company issuing an apology and offering compensation. The incident, involving poor crisis management and unsatisfactory resolution, raised concerns about food safety. Gyu-Kaku emphasized improved hygiene practices to prevent such occurrences in the future.
Source: YAHOO