Reported 7 months ago
Since January 108, Taoyuan City Government Health Bureau has been offering online 'Mood Message Board' services to provide personalized responses to citizens' psychological distress. With around 200 messages consulted annually, online psychological consultation proves more convenient and diverse than traditional face-to-face methods, increasing psychological safety, accessibility of mental health services, and offering continuous support. The case of 'Little Peach' illustrates how utilizing the service helped regain confidence and integrate into society. The Bureau also offers one-on-one counseling and various hotlines for further support. Statistics show the majority of users are aged 20-40, seeking advice on emotional issues, life problems, and health concerns.
Source: YAHOO