Reported 8 months ago
McDonald's in the USA partnered with IBM to develop an AI ordering feature, but it frequently resulted in errors like orders for strange food combinations, including 'bacon and egg roll ice cream,' causing social media buzz. After various mishaps, McDonald's announced the cancellation of the AI ordering function on July 26, citing the need for continued evaluation of solutions. Despite the setback, McDonald's still believes in AI technology and will assess long-term voice ordering solutions for the future.
Source: YAHOO