Reported 12 months ago
A netizen sought help online as 3-4 out of 10 times, her delivery orders were abandoned, leaving her puzzled. She lives on the 5th floor of a building without an elevator and always mentions 'I will come downstairs' in her orders, yet delivery drivers still abandon her. An expert on the platform pointed out that the issue lies in the fact that delivery notes are not visible to drivers when they first accept the order, potentially leading to confusion if specific instructions are not given clearly. Various speculations arose online, including the location being too remote, platforms exploiting drivers, and the order amounts being too low, affecting the drivers' willingness to accept orders.
Source: YAHOO