Sirius XM Found Liable for Complicated Subscription Cancellations

Reported about 10 hours ago

A judge in New York ruled that Sirius XM Holdings made it too difficult for customers to cancel their subscriptions, violating federal law. The decision came from a lawsuit filed by New York Attorney General Letitia James, which noted that customers faced lengthy procedures to cancel, unlike the ease of signing up. Although claims of fraud were dismissed, the company is required to revise its practices and is facing potential damages. Sirius plans to appeal the decision while also committing to comply with an upcoming federal rule aimed at simplifying cancellation processes.

Source: YAHOO

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