Reported 2 months ago
Following the assassination of former CEO Brian Thompson, UnitedHealthcare is under intense scrutiny for its alleged misuse of AI in insurance claim evaluations, leading to a class action lawsuit highlighting a 90% error rate and wrongful care denials for elderly patients. As the health insurance provider grapples with its operational flaws amid a broader investigation, this situation underscores the limitations and potential pitfalls of relying on AI in critical healthcare decisions.
Source: YAHOO