Reported about 1 month ago
The Biden administration is scrutinizing the frequent-flyer programs of major US airlines, focusing on how point values are altered and the increasing number of points required for flights. Transportation Secretary Pete Buttigieg has requested reports from American, Delta, Southwest, and United airlines regarding their loyalty program policies. The investigation aims to ensure transparency and fairness, as consumers express frustration over rising point costs and limited redemption options.
Source: YAHOO