Reported 4 months ago
Walmart reported a technical issue in mid-March that caused overcharging of customers at some U.S. stores, with a glitch on March 19 affecting price data flow to self-checkout kiosks at 1,600 stores and lasting for days, resulting in overcharging on items like food and clothes. The company is prioritizing refunds for affected customers and did not address questions on the extent of products impacted or the total overcharged amount. This incident follows a $45 million settlement in January for overcharging allegations and other technical glitches earlier in the year. Walmart has been investing in store upgrades and technology improvements, including more self-checkout options, but has faced challenges with system outages.
Source: YAHOO