Reported 9 months ago
A software outage has affected as many as half of U.S. new-car dealerships, forcing them to use pen and paper for transactions and causing operations to slow down during a busy preholiday shopping weekend. The disruptions are expected to trim auto-industry sales by 5% to 10% in June, with some purchases possibly being postponed to July. The outage, caused by cyber incidents at CDK Global, a dealer-management software provider, has impacted car sales processes, delaying normal operations at dealerships and affecting the reporting of June sales figures. Affected dealers recommend patience for buyers as they work through the challenges posed by the software outage.
Source: YAHOO