Reported 7 months ago
During the COVID-19 pandemic, Swedish furniture giant IKEA experienced a significant wave of employees leaving, with an estimated 60,000 staff departing annually, posing challenges for management. To address the issue, IKEA swiftly implemented measures like salary increases, increased flexibility, and streamlined work processes with technology to retain employees. Factors contributing to the high turnover rate include dealing with irate customers in the retail industry, irregular schedules, and low wages, exacerbated by the pandemic and inflation in recent years. While measures have been effective in some regions like the US, with voluntary resignation rates decreasing, challenges remain in countries like Japan and France due to tight labor markets and labor disputes.
Source: YAHOO