Reported 7 months ago
In Taipei on June 13, 2024, Taiwan Life's Chairman Zheng Taike, Vice Chairman Xu Shubo, and other board members took on the roles of welcoming ambassadors at the Taipei branch to experience fair customer service firsthand. They engaged in preventing fraud by checking the effectiveness of fraud prevention measures, including dealing with elderly customers and implementing multiple language services. By immersing themselves in frontline operations, the board members emphasized the importance of safeguarding customers and enhancing overall satisfaction levels.
Source: YAHOO